Usually when you see Rural / Metron employees they are tending to your emergency medical needs or saving your home from fire, but the folks you never see are the dispatchers. From left, Melissa Velazquez, Diane Comeau, Susan De Los Reyes and supervisor, Lucy Buchert are charged with taking your call and sending the help you need right away. Terry Ketron

Usually when you see Rural / Metron employees they are tending to your emergency medical needs or saving your home from fire, but the folks you never see are the dispatchers. From left, Melissa Velazquez, Diane Comeau, Susan De Los Reyes and supervisor, Lucy Buchert are charged with taking your call and sending the help you need right away. Terry Ketron